Shipping policy
Shipping Policy
Denmark We ship with PostNord. Orders are dispatched within 2-3 business days. A tracking number will be sent by email upon dispatch.
- Orders under 1,000 DKK: 50 DKK
- Orders 1,000–5,999 DKK: 150 DKK - insured parcel
- Orders 6,000 DKK and above: Free shipping - insured parcel
European Union We ship with DHL. Orders are dispatched within 2-3 business days. A tracking number will be sent by email upon dispatch.
- Orders under 1,000 DKK: 150 DKK
- Orders 1,000–5,999 DKK: 250 DKK - insured shipment
- Orders 6,000 DKK and above: Free shipping - insured shipment
Packaging All artworks are carefully packaged to ensure safe delivery. Orders of 1,000 DKK and above are shipped as insured parcels.
Processing Time Please allow 2-3 business days for your order to be processed and dispatched.
Delays We are not responsible for delays caused by the shipping carrier or customs. If your order is significantly delayed, please contact us and we will do our best to assist.
Damaged Items If your artwork arrives damaged, please contact us within 7 days of receiving your order and include photos of the damage and packaging. We will work with you to find a solution.
Questions If you have any questions about your shipment, please contact us at mail@tinerosaebdrup.dk